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Wesley Moore
Wesley Moore

Video Download Black Screen: Causes and Solutions


How to Fix Video Download Black Screen Issues on Windows 10




Have you ever tried to download a video from the internet and ended up with a black screen instead? This can be very frustrating, especially if you want to watch or use the video offline. Video download black screen issues are common problems that many Windows 10 users face. They occur when the downloaded video file is not playable or visible on your device.




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There are many possible reasons why this happens, such as:


  • The video is not downloaded properly.



  • The video is not copied properly.



  • The video file is affected by viruses or malware.



  • Windows update corrupts the video file.



  • The video player you use is damaged.



  • The display adapter of your computer is faulty.



  • There are missing codecs on the video.



  • The video driver is outdated.



Some of the symptoms of video download black screen issues are:


  • The downloaded video file has no sound or image.



  • The downloaded video file shows a black screen with audio only.



  • The downloaded video file plays for a few seconds and then stops.



  • The downloaded video file cannot be opened by any media player.



Fortunately, there are some solutions that can help you fix video download black screen issues on Windows 10. In this article, we will show you how to do that in seven easy steps. Let's get started!


Solution 1: Check Your Device's Free Space




One of the simplest things you can do to fix video download black screen issues is to check your device's free space. A lack of free disk space can cause download problems, as your device may not have enough room to store or process the video file. This can result in incomplete or corrupted downloads that cause black screen issues.


To check and free up disk space on Windows 10, follow these steps:


  • Open File Explorer and click on This PC.



  • Right-click on the drive where you want to save or play the video file and select Properties.



  • Under the General tab, check how much free space you have left on your drive. If it is less than 10% of your total capacity, you may need to - free up some space by deleting unnecessary files, uninstalling unused programs, or using the Disk Cleanup tool.



  • Click OK to close the Properties window and try downloading or playing the video file again.



Solution 2: Test Your Internet Speed




Another possible cause of video download black screen issues is a slow internet speed. A slow internet speed can affect the download process, as it may take longer to transfer the video file from the source to your device. This can increase the chances of errors or interruptions that can damage the video file.


To test your internet speed and troubleshoot any issues, follow these steps:


  • Go to a reliable online speed test site, such as [Speedtest.net] or [Fast.com].



  • Click on the Start or Go button and wait for the test to finish.



  • Check your download and upload speeds and compare them with the recommended speeds for streaming or downloading videos. According to [Netflix], you need at least 3 Mbps for SD quality, 5 Mbps for HD quality, and 25 Mbps for Ultra HD quality.



  • If your internet speed is lower than the recommended speed, you may need to contact your internet service provider (ISP) and ask them to improve your connection. You can also try some tips to boost your internet speed, such as restarting your router, moving closer to the router, using an Ethernet cable instead of Wi-Fi, or switching to a less crowded channel.



  • Try downloading or playing the video file again and see if the problem is resolved.



Solution 3: Stop Files Opening Instead of Downloading




Sometimes, video download black screen issues can happen because your web browser may open certain file types instead of downloading them. This can prevent you from saving the video file on your device or playing it with a different media player. To fix this, you need to change your browser settings to save the files instead of opening them.


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Google Chrome




  • Open Google Chrome and click on the three-dot icon at the top right corner.



  • Select Settings from the menu and then click on Privacy and security on the left sidebar.



  • Click on Site settings and then scroll down to find Additional content settings.



  • Click on PDF documents and then toggle on the option that says Download PDF files instead of automatically opening them in Chrome.



  • Close the Settings tab and try downloading or playing the video file again.



Mozilla Firefox




  • Open Mozilla Firefox and click on the three-bar icon at the top right corner.



  • Select Options from the menu and then click on General on the left sidebar.



  • Scroll down to find Applications and then click on the drop-down menu next to Portable Document Format (PDF).



  • Select Save File from the list of options and then close the Options tab.



  • Try downloading or playing the video file again.



Microsoft Edge




  • Open Microsoft Edge and click on the three-dot icon at the top right corner.



  • Select Settings from the menu and then click on Downloads on the left sidebar.



  • Toggle off the option that says Always open PDFs externally.



  • Close the Settings tab and try downloading or playing the video file again.



Solution 4: Pause and Unpause the Download




A simple trick that can sometimes fix video download black screen issues is to pause and unpause the download. This can help you resume the download process from where it left off and avoid any errors or interruptions that can cause black screen issues. To pause and unpause the download on different browsers and devices, follow these steps:


Google Chrome




  • Open Google Chrome and click on the three-dot icon at the top right corner.



  • Select Downloads from the menu and then find the video file that you are downloading.



  • Click on the Pause icon next to the file name and then wait for a few seconds.



  • Click on the Resume icon next to the file name and then wait for the download to finish.



Mozilla Firefox




  • Open Mozilla Firefox and click on the three-bar icon at the top right corner.



  • Select Downloads from the menu and then find the video file that you are downloading.



  • Right-click on the file name and select Pause from the context menu. Wait - for a few seconds.



  • Right-click on the file name and select Resume from the context menu. Wait for the download to finish.



Microsoft Edge




  • Open Microsoft Edge and click on the three-dot icon at the top right corner.



  • Select Downloads from the menu and then find the video file that you are downloading.



  • Click on the Pause icon next to the file name and then wait for a few seconds.



  • Click on the Resume icon next to the file name and then wait for the download to finish.



Windows 10




  • Open File Explorer and go to the folder where you saved the video file.



  • Right-click on the file name and select Pause from the context menu. Wait for a few seconds.



  • Right-click on the file name and select Resume from the context menu. Wait for the download to finish.



Solution 5: Try Another Web Browser




If none of the above solutions work, you may want to try another web browser to download or play the video file. Sometimes, some websites may not work properly on certain browsers due t


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